FAQ

Shipping

Where do orders ship from?
A supplier warehouse outside the United States.

Returns

How do I start a return?
Email support@orventra.shop. Approved returns go to 850 North Lake Dr, Coppell, TX 75019, USA; that address only receives returns.

Products

Are sizes exact?
No. They come from the maker's listing.

What isn't confirmed?
Materials, cord length, wattage and box contents, unless the page says otherwise. We'll check with our supplier on request.

Company

Who runs Orventra?
COMATOK LIMITED, Hong Kong. Phone +1 469-625-3907.